Dont Want to Upload a Budget on Upwork
We've assembled the ultimate collection of Upwork reviews from freelancers, clients, and employees who have rated their experiences with the platform.
Currently, freelancers contribute $1.4 trillion to the U.s. economy alone and have a much more significant economic impact globally. The number of freelancers has been increasing steadily, especially with the pandemic confining people to their homes.
Freelancing platforms facilitate the connectedness between clients and freelancers, often offer condom payment options, customer projection managers, and much more. Amidst all other freelancing websites, Upwork is arguably i of the near widely known sites.
Simply how good is Upwork? This commodity will examine Upwork reviews from freelancers and employers to help come across both sides of the coin and determine if the platform is ideal for your requirements.
What Is Upwork?
Upwork is a freelancing platform that was produced as a issue of the merger between oDesk and Elance in 2013. Later, the platform rebranded to grade Upwork in 2015 and has grown essentially since then.
Co-ordinate to Upwork'southward data, 59 million Americans were freelancing from the platform in 2020, which was forecasted to ascension in 2021. Over the years, the freelancing site has become expansive plenty to include various categories across different industries, such as tech, legal, writing, software development, mobile app development, design, and more.
How Does Upwork Work?
Upwork facilitates growing businesses in working with acme-rated talent from around the world. As a client, y'all simply have to sign up, post a chore and then review the proposals you lot get to choose the best offer.
On the flip side, freelancers besides need to create their profiles, upload their portfolios and start bidding on projects. Upwork has many tools to help both clients and freelancers communicate, pay, and collaborate efficiently with each other.
Upwork for Clients
Upwork has ii options for clients — Enterprise and basic. The bones plan is ideal for beginners who don't have specified needs and don't mind taking the added responsibility of finding and interviewing talent.
On the other hand, the Enterprise plan is suitable for businesses or individuals who need boosted help from the platform to manage and hire talent.
Hither are the steps involved in hiring a freelancer through a bones plan:
- Sign up for an account on Upwork.
- Write a chore post.
- Specify if you want the project to have a stock-still price or be priced hourly.
- Review the proposals you receive from freelancers and interview the talent you have selected.
- Hire them and become your chore done.
Meanwhile, the steps in the Enterprise plan are:
- Sign up for an account and go it configured.
- Alternatively, you tin email a Talent Specialist on the platform and tell them most your project.
- You may also post your job directly on the website.
Since Enterprise users accept access to pre-vetted talent, you don't have to become through the laborious process of interviewing a dozen freelancers who accept sent y'all proposals.
Upwork for Freelancers
Freelancers can create their accounts for gratis on Upwork. The platform allows yous to decorate your portfolio with your history, skills, work feel, an introduction video, and much more.
After that, you but accept to outset bidding on projects. Some clients might interview y'all, while others — impressed past the reviews on your profile and your portfolio — may get right to assigning you work.
Upwork's fixed-priced protection means the client payments are released as before long equally yous accomplish a project milestone. Y'all can besides choose to get paid for the hour — whatever rows your boat.
Is Upwork Legit and Safe?
Yes, Upwork is undoubtedly legit and rubber. In fact, it has been the bread and butter of many freelancers for years. The platform takes cracking measures to ensure the safety of both the clients and the freelancers.
Upwork has Trust and Condom programs that safeguard the interests of both parties involved. Meanwhile, the Hourly Payment Protection characteristic ensures that the freelancers getting paid past the 60 minutes receive their payments in due time.
As for other threats like malicious emails and phishing, Upwork has consummate guides on how to stay condom from them. You tin can likewise report whatsoever security threats or issues to Upwork by reaching out to the support squad.
Payment Protection
Upwork'south Payment Protection allows safe and secure payments, whether they are fixed-rate or by the hour. Therefore, freelancers and clients can collaborate on projects without whatever monetary concerns.
Stock-still-Toll Protection
Upwork has fixed-cost protection for both freelancers and clients.
Clients and freelancers agree on the projection deliverables and set milestones. The client then has to eolith an corporeality, minimum $5 for a milestone, into escrow. The freelancer submits the piece of work for approving, and the payment is only released when the client approves the payment.
If the work is non satisfactory or requires changes, the client can enquire for an escrow refund or request the freelancer to brand the necessary changes before approval the payment.
Since the client's money is held in escrow, freelancers are guaranteed payment for their satisfactory work. If the client doesn't request any changes or approve the work in 14 days, the coin is automatically released to the freelancer.
Too, if you have submitted a milestone, just the customer refuses to approve the project, thereby withholding your payment, you can file a dispute.
Hourly Protection
Upwork has Hourly Protection for clients and freelancers. Here's how this feature protects clients:
- Clients can monitor the freelancer's ongoing work in the Work Diary. The diary shows snapshots of work in progress, allowing the client to confirm that they are existence invoiced for their work.
- If the freelancer logs any hours unrelated to the client'due south work, they can file a dispute. Upwork refunds the clients for hours not qualifying for Hourly Protection.
- Bear in mind that Hourly Protection does not embrace manual time, fixed-price projects, or bonuses.
Equally for the freelancers, they're protected by this feature too:
- Freelancers log in their daily hours in the Upwork Desktop App for hourly contracts.
- If they run across the criteria of Hourly Protection, they will become paid for the time they invoice.
- Again, the feature does non apply to fixed-price projects, manual fourth dimension, or bonuses.
Tin You Become Scammed on Upwork?
Although Upwork goes to peachy lengths to maintain security on the platform for both clients and freelancers, there are still instances where you lot can get scammed.
Upwork has detailed guidelines on practicing safe measures to prevent circumvention, account fraud, phishing, bank check-cashing fraud, shipping scams, and more.
Here are some pro tips to proceed yourself safe from scams on Upwork:
- Don't accept payment or pay someone outside Upwork. Y'all increase your risk of fraud and scams this manner. Too, Upwork's Payment Protection does not apply to payments taken or given externally.
- Don't allow anyone else to utilize your account. Identity theft has become a huge issue these days, and you lot should be cautious to prevent fraud.
- Recall that an actual client will not ask you lot to work for costless or give them money to begin working for them. Therefore, if someone asks you to practise this, you should immediately report it as suspicious behavior to Upwork.
Upwork Pros & Cons
Since Upwork has ample opportunities for freelancers and gives clients admission to top talent, it'southward an attractive platform for both parties. However, before yous offset working or hiring on this platform — or any for that matter — you need to weigh the pros and cons.
Pros
- Plenty of Piece of work: Upwork is a goldmine for freelancers who have marketable skills that they want to capitalize on.
- Payment Protection: Upwork's payment protection features give both freelancers and clients peace of heed, allowing them to focus more on piece of work rather than money.
- Messaging: Y'all can stay in bear upon with your customer or freelancer through all Upwork fronts, including mobile, browser, and desktop.
- Periodic Screenshots: Upwork takes screenshots of a freelancer'southward work every 10 minutes for hourly rate projects. Thus, the client can monitor the work in progress and make sure they are being charged for the hours spent on their project.
- Filtering Ability: Upwork lets you lot filter freelancers by geographical location, which is particularly helpful if you're looking for someone in the same time zone as yous.
Cons
- High Fees: Upwork charges both clients and freelancers. The bigger the projection, the higher the fees.
- Increased Competition: Landing your first task as a freelancer on Upwork is quite expensive since the platform is highly competitive. Freelancers from outside the U.s.a., who have lower costs of living in their countries, often handbag projects past bidding low rates. That can leave more than qualified and professional freelancers with little to no jobs.
- Lengthy Process: Hiring freelancers on Upwork can be a lengthy procedure since y'all have to interview several applicants. Upwork reports that it takes 3 days on average to rent a freelancer.
- Poor Customer Support: Many users have complained near Upwork'south poor customer support. Their support squad is unable to solve complex issues and is too tedious to respond.
- Lenient Pick Procedure: Upwork'south freelancer selection process is a bit lenient as there are no skill tests involved to vet the applicants.
Genuine Upwork Reviews From Customers
Who could mayhap know better nigh a platform than the people who use information technology? That'south why we have compiled reviews from all over the Net, answering all your questions about the site.
Since Upwork caters to both freelancers and clients, we'll show yous reviews from both parties.
Upwork Reviews for Freelancers
Despite the complaints that freelancers have raised confronting Upwork, they seem to be predominantly satisfied.
Positive Reviews for Freelancers
An Escape From the Pandemic Chore Crisis
When the pandemic struck, many companies started laying off their workers without any prior notice. As a effect, a vast number of people had no means to sustain themselves. Many users joined Upwork during this time and establish online work to sustain their homes.
A Global Connection
Many people accept a life-long dream of working in dissimilar countries effectually the world. Nevertheless, lack of funds and pandemic-based restrictions take put this dream on hold. But Upwork allows people to work for anyone regardless of geographical limitations and barriers.
Payment Safety
Part of the reason many people are reluctant to piece of work online is that they are worried they may non exist paid for their work. Even so, as this review confirms, yous definitely become paid on Upwork since the platform has strict payment guidelines in place.
Flexibility of Piece of work
This review tackles something nearly individuals experience. They want to keep doing their nine-to-five jobs, but they as well want to beginning a side hustle with flexible timing. Upwork allows yous to do this past deciding the number of hours you lot want to piece of work and the projects you desire to take.
Enhances Creativity
Upwork gives you access to clients from a diverseness of niches and different countries. Every bit such, in that location'south e'er a project to challenge you, giving you the push you demand to explore your creative potential.
Financial Independence for Calm Workers
Not everyone is a fan of dressing upwardly for work every day only to take an hour-long commute before actually starting their workday. Upwork is ideal for homemakers or anyone who wants to work from the condolement of their homes in selected hours.
And yeah, it'due south possible for you to earn more from Upwork at home than you lot would in a formal workplace.
Ideal for Freelancers in Smaller Countries
Upwork provides opportunities for people from smaller countries who may not be able to detect on-site work in their areas. As well, freelancers can be their own bosses and work in their own scheduled time.
Suitable for Unemployed Individuals
For some people, the geopolitical and economic conditions in their countries make it difficult for them to get jobs. But as this reviewer states, Upwork provides many work opportunities, assuasive them to work for clients beyond the globe while residing in their ain country.
Negative Reviews for Freelancers
Although Upwork may be a safe and piece of cake-to-utilize platform for freelancers, they have certain complaints as was mentioned.
The Client Comes Showtime
One of the major complaints about Upwork is that the platform is more inclined towards the client. If you file a dispute, Upwork will by and large side with the client — freelancers won't be favored fifty-fifty in situations where they should.
Likewise, many clients on the website run micro-businesses. This ways they don't have the money for your high-end services fifty-fifty though they'll advertise their bid equally otherwise.
Poor Customer Back up
Another alarming matter about Upwork is how a platform of such huge following and caliber has an incompetent back up team. Similar this reviewer, many users have complained about non getting a response from the customer support squad. Some freelancers have stated that the platform sided with the client and denied them payment, fifty-fifty when they were in the right.
Depression Rates for Professionals
Some freelancers, such equally this reviewer on Upwork, are unhappy with the low rates offered past clients. While these rates may be higher than usual for freelancers from smaller countries, they're not sufficient for sustaining the price of living for workers in nations like the U.S.
Thus, Upwork may exist bully for beginners, just professionals cannot expect to go astoundingly high rates on the site.
No Protection for Freelancers
Upwork is notorious for not protecting the freelancers' interest as much as the clients'. The dashboard often shows jobs from fake accounts that intend to scam freelancers. Even if you written report it as a suspicious activity to the platform, they don't really do much about information technology, which is ironic considering they encourage freelancers and job posters to study such activities.
No Solution for Agencies
Agencies that desire to change their accounts to Independent freelancers have no choice just to delete their existing accounts and register for a new one. Similar Ashok, many other agencies likewise don't want to simply erase the hundreds of positive reviews they've received from clients over the years.
Unfortunately, Upwork doesn't offer an alternative style out for these users.
High Fees
Upwork charges a lot to both freelancers and clients. On the ane paw, the platform takes xx% of what freelancers earn. On the other mitt, it also takes 20% of what the clients pay. So, essentially, they are taking 40% in commissions, which ofttimes leaves freelancers with little.
Few Costless Connects
When y'all sign upward on Upwork, the platform gives you fifty free Connects. However, these aren't always plenty for newbies to get started since they demand to bid on several projects before landing their first chore. In many cases, freelancers have to buy a ton of Connects before they get hired.
Account Suspensions for No Reason
Roma is not the simply freelancer whose account was suspended by Upwork without whatsoever reason or prior observe. Many other freelancers have also complained about the aforementioned issue. Nonetheless, none of them seem to take gotten any helpful response from the support squad.
Too Many Scams
I other reviewer described Upwork every bit a 'scam magnet' since many freelancers have been victims of fraud. The sad news in this regard is that the platform somehow lets the clients continue while freelancers are denied payments and are sometimes even barred from the website.
Upwork Reviews for Clients
Clients also have mixed experiences with Upwork. While some find it to be a goldmine for finding freelancers, others struggle with the platform's disruptive payment structure and other features.
Positive Reviews for Clients
Wide Range of Freelancers
Clients can become pretty much whatsoever job done by freelancers on Upwork. The platform has people working in a comprehensive range of fields, so there will always exist someone who tin can complete your task to perfection.
Access to Creative Workers
Clients have access to talented people from all over the globe. Equally a event, they can build their own remote teams and go on adding new people as they see fit.
Impressive Structure
As highlighted by this reviewer, Upwork is a well-structured platform. Clients can navigate their way through the site pretty quickly. Since freelancers tin can share everything from proposals and by projects with clients, information technology becomes easier for employers to cull the right freelancer for the task.
Access to Overseas Talent
Clients can easily get in touch with overseas talent and rent them, regardless of their geographical locations. The main benefit for clients here is that they're in a better position to get a expert deal — freelancers from smaller countries accept insufficiently reasonable rates.
Too, with the Enterprise programme, clients don't have to practice much. They just give projection details to Upwork, and the platform handles the employment details itself.
Negative Reviews for Clients
Many Upwork reviews for clients are negative, especially concerning confusing payment methods and poor client support.
Ineffective Payment Model
Upwork's payment model is not feasible for clients from all industries. For instance, this reviewer hires freelancers for programming, and the projects take weeks to months to attain completion. Withal, since clients must pay weekly for hourly-based projects, the model is non convenient for clients with long-term work.
No Vetting
Many clients complain that Upwork does not vet freelancers before allowing them to work on the platform. As a result, clients have to suffer at the hands of unprofessional and unqualified freelancers. Since Upwork only gets paid when the freelancer does, they often side with the freelancers.
Shady Freelancers
Some clients have been scammed by freelancers who are running fake accounts, are not sufficiently qualified, or lack the skills needed for the projects they bid on. This reviewer was lucky to get their money dorsum as many other clients were left with nothing.
Hiding Negative Reviews
Some clients reported that they couldn't see negative reviews of the freelancers who accept bid on their proposals. Instead, they can merely see positive reviews and are often misled into choosing the wrong person for the job. As this reviewer mentioned, Upwork is misleading clients by doing this.
Upwork Reviews on Social Media
You tin can besides find several Upwork reviews on social media channels, such as Quora, Twitter, YouTube, and Reddit.
Reddit Reviews
Freelancers on Reddit don't seem to accept whatsoever luck on Upwork every bit nearly of them take some sort of complaint well-nigh the website. Here are some good and bad Upwork reviews on Reddit.
Good for Freelancers With Realistic Expectations
We find this review to be very well-balanced. On the one hand, the reviewer admits that Upwork is problematic since many projects go to freelancers who bid depression rates. However, if you know your worth and have realistic expectations, you'll take ameliorate luck on the platform.
Hard to Find Work
Like freelancers on other websites, Reditters also complain near the tough contest on Upwork and how this makes finding work a challenge. Freelancers accept to be okay with many depression-paying and atrocious jobs in order to become better ones. Beginners tin rarely handbag high-paying jobs.
Good for Pinnacle Rated Freelancers
If you manage to become a top-rated freelancer, things can get easier for you. However, the journey to condign a superlative-rated freelancer is quite challenging. In one case you become there, it is worthwhile, though.
Low Rates
This is quite alarming! A data scientist earning only $iii.5 an hour is roughshod. But that'due south the kind of grind you might have to go through if y'all desire to make information technology on Upwork.
Most Jobs Are Specific for US Talent
Many clients set restrictions on who tin can apply for the gig. While some clients simply want to hire native freelancers, others prefer freelancers from smaller countries since they accuse less. In both cases, it'south unjust to other qualified freelancers who take to expect for months to get their showtime project.
Bidding System Is Inefficient
The new behest system allows anybody to bid for the job, even those who might not fit the requirements. For instance, if the client specifically needs someone from the U.South., even non-American freelancers can also bid.
Equally a result, clients cease upwardly with dozens of bids in simply an hour or two of posting a chore. That makes the freelancer selection process very lengthy and tedious.
Twitter Reviews
Scammer Alert
Fifty-fifty on Twitter, people are complaining about getting scammed on Upwork. Sadly, it goes both ways. Clients scam freelancers and freelancers scam clients — it's a savage cycle.
Unvetted Freelancers
Since Upwork does non appropriately vet freelancers, clients are often stuck with people who don't have the knowledge required for the project they are bidding on. On top of that, when clients study these freelancers, they end upward getting in more than problem.
Suspended Accounts
Information technology's about a chip too mutual how many people go their accounts suspended by Upwork. To make matters worse, Upwork inappreciably ever gives a reason for suspending users' accounts. Their support team doesn't respond in fourth dimension, leaving the complainants hanging.
Quora Reviews
Ideal for Hardworking Freelancers
While it's true that finding your initial gigs on Upwork can have fourth dimension, once y'all get-go getting clients, your earnings increment substantially. Many freelancers from smaller countries state that they earn more from Upwork than they were getting from their nine-to-five jobs.
Difficult To Win Recurrent Clients
Similar many other sites, freelancers on Quora have also complained nearly the tough competition on Upwork. Getting projects is quite difficult, particularly if you lot're looking for long-term tasks or clients that keep coming dorsum with more piece of work.
Allows Everyone To Bid
Many clients are concerned well-nigh the new behest and freelancer choice process on Upwork. Previously, the platform but allowed freelancers to bring together if the category wasn't saturated plenty. However, they currently let pretty much everyone to enter the platform and bid on every projection.
On the one hand, this has led to a saturated market. On the other hand, it makes the pick process laborious and hard for clients — they have to go through a lot of useless and irrelevant bids before finding the correct person for their task.
Account Suspensions
It seems as if Upwork suspends the users' accounts for trivial reasons. That means your payment isn't ever condom. Therefore, many users recommend getting your payment out of Upwork equally before long equally possible and to brand certain yous don't deviate fifty-fifty slightly from the platform's rules and guidelines.
Use Your 6th Sense
The only fashion to beware of scams on Upwork is to use your intuition. Information technology'southward easy to spot suspicious action, such as someone request you to do gratuitous work or demanding payment for assigning you lot to piece of work.
Nevertheless, the trouble here is that Upwork's support team doesn't respond to these problems as is required. This is why they take persisted for so long.
Fake Reviews
Many clients mutter that some freelancers take fake reviews that they have bought from somewhere or have asked their friends and family to mail. Every bit a event, it becomes difficult to filter capable freelancers from unreliable ones.
At the moment, Upwork doesn't have a system in place to fix this trouble. So, your best bet is to be careful about who yous piece of work with.
YouTube Reviews
Mutual Beginner Mistakes
The reviewer talks about how many freelancers sign up on Upwork expecting to country a projection the very first day. But since the platform is very competitive, it can sometimes take freelancers months to get their first project. Plus, Upwork has a client-outset arroyo, which can oftentimes put freelancers at a disadvantage.
Both Skilful and Bad
Upwork may have its flaws, but it has allowed many people to earn thousands of dollars sitting at abode. You lot but have to determine if the pros are worth bearing the cons.
Opportunity for Income
If you lot put in your middle and effort, you can brand Upwork work for you. However, acquit in mind that the process will be rocky, and you might accept to wait for weeks — sometimes fifty-fifty months — merely to get your first answer from a client.
Upwork's Cess on Consumer Review Sites
Now that y'all've read specific reviews from users on different sites, let's assess the overall sentiment towards Upwork on pop consumer review sites.
BestCompany Reviews
Upwork has a rating of 1.5 on BestCompany, receiving negative reviews from many users who claim the platform doesn't provide value, quality, or service. Nevertheless, there are besides some positive reviews from freelancers and clients who have found their matches on the platform.
Clients are besides satisfied with the Enterprise plan since information technology allows them to sit down back and relax while a project manager takes accuse of everything.
BBB Reviews
Upwork isn't accredited by Better Business Agency, and information technology has a terrible rating of one.1 on the platform. Upwork has only closed 46 complaints in the past year and 150 in the past three years.
Many users have reported getting their accounts suspended and being victims of scams. The trends seem to exist similar across all consumer review sites. Here are some user reviews on BBB:
Capterra Reviews
Upwork has 82 reviews on Capterra with a solid 4.5 rating. Most users accept highly rated the ease of utilise and overall efficiency of the platform. Nevertheless, customer back up has the lowest rating of all metrics, just like all other consumer review sites.
This review sums up the overall sentiment of Upwork users on Capterra:
ConsumerAffairs Reviews
Upwork has a rating of 4.0 on ConsumerAffairs. Although virtually users seem happy with the service Upwork provides, the same complaints of scamming and accounts getting suspended plague ConsumerAffairs. More than importantly, the inefficiency of the support team has been highlighted past many freelancers and clients.
G2 Reviews
Upwork has a rating of 4.6 on G2, and many users have mentioned ease of utilise, availability of global talent, and payment protection to be some of the pros of the platform.
Some users were dissatisfied with the new bidding organisation, merely other than that, they are happy with Upwork's services.
Gartner Reviews
Upwork has a rating of 4.2 on Gartner. While most users are happy with the multifariousness of talent and work opportunities available on the website, some take complained almost getting scammed past unvetted freelancers or clients who never wanted to pay in the starting time identify.
The trend of users existence inconvenienced by the back up squad's belatedly response is consistent beyond all consumer review sites.
Pissed Consumer Reviews
Upwork has a rating of 2.ane on Pissed Consumers, which is apt considering the platform's name. Some reviewers accept expressly advised others to "run far away."
Meanwhile, some clients have mentioned "quack freelancers" to be a con of the platform. Clients are charged for sure hours even when freelancers aren't working, and the support squad is too slow or unresponsive to resolve these issues.
Review.io Reviews
Upwork only has five reviews on Review.io, with an overall rating of 2. Some freelancers said they had a expert experience on the platform.
Meanwhile, one client mentioned how they had been scammed for $27,000, and the customer support did nothing to help them get out of this problem.
Again, there was a complaint of a user whose account was suspended for no reason. Users were too appalled by the 20% commission fee.
Sitejabber Reviews
With 2,618 reviews, Upwork has a rating of 4.37 on Sitejabber, indicating the satisfaction of near users with the platform. The satisfied users mention the website's variety of job opportunities and income potential for people from smaller countries.
Clients are also happy with the talent they hire from the platform.
Meanwhile, most freelancers believe Upwork is an first-class platform since it offers a safety place to find work. Moreover, you lot can cull how yous want to be paid, which is a pop characteristic amongst reviewers on this website.
Trustpilot Reviews
Upwork has a rating of 4.5 on Trustpilot, where most reviewers are happy with the way Upwork offers its services and guarantees payment to freelancers. The common complaints mentioned in negative reviews were scams, unnecessary account suspensions, and unvetted freelancers.
TrustRadius Reviews
Upwork has a rating of 8.7 out of 10 on TrustRadius. Clients are satisfied with Upwork's Piece of work Diary that lets them monitor whatsoever ongoing project the freelancer is working on. On the other hand, the common problems discussed by reviewers revolve around the difficulty in filtering people to find the best freelancers for the task.
Yelp Reviews
Upwork has a i-star rating on Yelp. While freelancers say that in that location are many job opportunities on the website, most complain about Upwork favoring the clients more than freelancers and the extreme competitiveness that makes information technology challenging to score jobs.
Ane reviewer also rightfully said that Upwork exploits the workforce by charging them money for Connects to bid on projects. The platform is already taking 20% in commission fees, so there should be no room for additional burden on the freelancers.
And again, to no 1's surprise, there were mentions of scams.
Upwork Employee Reviews
Up to hither, we've only looked at the reviews of clients and freelancers about Upwork. Let'southward accept a look at Upwork employee reviews now.
AmbitionBox Reviews
Upwork has a rating of iv.iii on AmbitionBox, and most employees state they are happy with the work culture, job security, career growth, skill evolution, benefits, and bacon.
Bullheaded Reviews
There are 22 Upwork employee reviews on Bullheaded, and the site has a 3.3 rating. Although employees are happy with what they are being paid, the company culture has been called toxic by many workers.
Many employees besides seem to exist reminiscing nearly what the company used to exist every bit it has apparently fallen into the hands of the wrong leadership now.
Comparably Reviews
With 62 Upwork employee reviews, the platform has a rating of 4.1 stars on Comparably. Again, virtually employees are happy with the salary and benefits but believe the squad leadership could be amend.
Glassdoor Reviews
With 74 Upwork employee reviews, the platform has a iv.2 rating. 74% of the reviewers will recommend the organization to their friends, while 87% of them corroborate of the CEO, Hayden Brown.
Most reviewers say that the company has a lot of intelligent people who are a delight to work with. Plus, the bacon and benefits are decent. Nevertheless, the leadership lacks people suited for success, which is why the platform has lost its amuse.
Indeed Reviews
Upwork has a rating of 4.0 on Indeed, with the highest rating beingness for the metric "work-life remainder." Although employees are satisfied with chore security, advancement, and salary, there are some concerns about visitor culture and management.
Upwork Myths: Fact-Checking Common Beliefs
Let'due south debunk some Upwork myths that might be making newbies reluctant to join.
Only Cheap Projects Are Available
Non truthful. Upwork has a lot of high-paying projects, mainly in the following fields:
- Objective-C $66
- Golang $64
- Windows PowerShell $62
- Excel VBA $60
- Kotlin $60
- VB.NET $59
- Cherry $59
- Java $58
- Swift $56
- C# $56
The prices next to each gig represent the hourly rate.
It's As well Competitive To Find Work
While that's somewhat truthful, you shouldn't let it discourage you from getting started on the website. You will shortly get your first job if you lot write stellar proposals and bid on the right projects.
Freelancers Can Just Brand And then Much
As a beginner, you lot shouldn't expect Upwork to make you six figures in your commencement calendar month. Still, there are many freelancers on Upwork who earn a lot from their online jobs.
An example is Danny Marguiles, who is a copywriter charging $250 an hr.
Freelancers Should Take Whatever Job Starting Out
Not necessarily. Although the common tendency is beginners charging low rates to get their proposals accepted, you don't have to practice this if y'all believe yous deserve to earn more. Know your worth and explain to the customer in your proposal why you are charging what y'all are.
Is Upwork Good for Freelancers?
It depends on how much hard work yous are willing to put in. Since Upwork is very competitive, you demand to give it your best.
The Positives
- Higher paying projects equally compared to other freelancing sites
- Two options of getting paid
- Facilitates working from anywhere in the world
- Access to clients from renowned companies
The Negatives
- A contempo increase in scams
- Unexplained account suspensions
- Violent competition makes it difficult to land jobs
How To Get Hired on Upwork?
If you want to go hired on Upwork, you need to ship in proposals every single 24-hour interval. Don't copy and paste proposals from the Internet. Instead, make certain you read the client'southward needs and explicate how you tin can fulfill them.
Upwork Connects Explained
Connects are sort of like tokens that you need to submit proposals and bid on jobs. You go lx complimentary Connects every month and tin purchase more than in bundles if you lot need. Depending on the payment a client is offer, you need 1 to 6 Connects to use for a job.
Skill Certifications
Upwork skill certifications indicate that yous are skilful in the skills listed in your Upwork profile. Even so, these certifications are only available for creative fields and mobile or web software evolution.
Past taking a certificate, you become a Talent Specialist, and Upwork gives priority invitations to specialists for submitting proposals.
Resume Review
After you have created your account, you need to ensure your profile is at 100% completion. Add your past works and other details that are important for the clients to know. Your resume should accept everything from reviews from previous clients to your samples.
Proposals That Work
According to Upwork, your proposal is bound to get accepted or at least viewed past the client if:
- It is straightforward and addresses the client'due south cadre problem or need.
- Information technology has a articulate statement telling the client how you tin can solve their trouble.
- It is a brusk pitch, comprising two to three sentences.
You should also add attachments, such as your sample work or links to your portfolio.
Upwork Hourly Charge per unit
Your minimum hourly rate on Upwork should be more than $iii since the platform doesn't accept anything below that. You tin can choose your hourly charge per unit after viewing the profiles of other professionals in your niche.
Upwork Fees
Upwork charges hefty fees to both clients and freelancers, especially those working on smaller projects.
Fees for Clients
Clients have to pay a iii% fee on all payments.
Fees for Freelancers
The Upwork fees for freelancers are the same for all types of contracts:
- $0-$500: 20%
- $500.01-$10,000: ten%
- $10,000.01 or more than: 5%
Information technology's understandable why Upwork reviews for freelancers mention high fees.
Upwork Fourth dimension Tracker
Upwork'due south Desktop App lets y'all log in the number of hours you've worked as per an hourly-based contract. Hither'southward how you tin can log your time:
- Open the app and log in to your business relationship.
- Select the contract you are working on.
- Turn the Off toggle to On.
- If you want to add an activity label or memo, write information technology in the "what are you working on" box.
How To Get Upwork Reviews
Let's cutting to the chase — the best way to get Upwork reviews is to actually work on the platform and satisfy your clients. Every other way will land you in trouble or get your account suspended.
Feedback Example
On Upwork, both clients and freelancers write reviews for each other. Here's an example:
Ownership Fake Reviews: Resist the Temptation
Finally, and almost importantly, don't buy fake reviews. That will get your account suspended. Plus, most clients are smart plenty to come across through the shady reviews and might flag your business relationship. Instead, work hard and earn good reviews by working as per your clients' expectations.
Best Upwork Alternatives in 2021
Let's bring everything to a close by briefly discussing some Upwork alternatives that you can endeavor in 2021.
Fiverr
Here is a comparing tabular array showing the merits and demerits of both platforms:
Fleastxjobs
FlexJobs is likewise expertly curated and comprised of vetted freelancers. This means that you don't have to worry almost scams. Every bit opposed to Upwork, the platform is subscription-based, and you lot can cancel your subscription if you aren't happy with the service.
Freelancers also have access to resume review and career coaching for a one-time fee, which increases their chances of landing a job.
Guru
Guru offers no-cost task posting for clients and has additional features like E-Cheque support, messaging, time tracker, and wire transfer support. Compared to Upwork, Guru tin can get quite expensive for freelancers since the subscription plans can be as loftier every bit $49.95. It's important to note, though, that both platforms have scamming concerns.
Thumbtack
Although Thumbtack is like to Upwork in many regards, it'south superior because task posters do not have to pay annihilation. Too, there are over 2000 services on the platform. The drawback is that information technology'south exclusive to the Usa, whereas Upwork is available worldwide. Thumbtack is better for labor-intensive local jobs, while Upwork should exist your pick for remote jobs.
Freelancer
Freelancer and Upwork have a lot in common, although in a negative style. Both platforms are infamous for scams and account suspensions. However, if y'all desire access to more jobs and improve rates, Upwork should exist your option. On the other hand, Freelancer's interface can be helpful for beginners who are merely entering the gig economy.
Gigster
Gigster is ideal for freelancers or clients working in software and mobile development niches. Dissimilar Upwork, where you have to do most of the piece of work yourself unless you take an Enterprise account, Gigster assigns a project manager to make sure your projects are going as planned.
Gigster as well gives you periodic reports on your project'south progress — on Upwork, you have to do this yourself. Just then once more, Gigster is focused on evolution projects while Upwork has a broad range of categories.
99designs
Both 99designs and Upwork allow clients to find freelancers in two means. Upwork lets you find a freelancer or mail service jobs, while 99designs lets you find a freelancer or host a contest.
Both platforms have high-paying projects. Whereas 99designs is specifically for design-related tasks, Upwork is ideal for freelancers with varying backgrounds.
Final Words
With that, nosotros've come to the end of this commodity almost Upwork reviews. Nosotros mentioned Upwork reviews for freelancers to determine the desirability of working through the site.
We've also compiled Upwork reviews for clients from different consumer review sites and social media to alert task posters of the hiccups they may face on the platform.
All things considered, this comprehensive guide should take prepared you for your freelancing or hiring journey on Upwork.
Source: https://revelo.io/blog/upwork-reviews
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